Start on the Dashboard
STEP 1 : Click on Tickets in top right (the question mark)
STEP 2 : Click on the first drop down
STEP 3 : Select relevant device
STEP 4 : Click on next drop down and select relevant answer
STEP 5 : Click on next drop down and select relevant answer
STEP 6 : Click on next drop down and select relevant answer
STEP 7 : Click on next drop down and select relevant answer
STEP 8 : Type subject of ticket
STEP 9 : Type an in-depth description of the suggestion or error
STEP 10 : Click on SEND
